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FAQ

Who should I contact if I have a general enquiry?
Can I make a postal application?
Do you accept CVs in place of an application form?
May I submit a CV in addition to the UCB job application form?
How do I submit an application for more than one job?
Will I receive confirmation that my application has been received?
What is the latest time that my job application will be accepted?
What are cookies used for on this website?
I cannot locate the option to submit my application. What should I do?
If I submit an application electronically I am not able to add a signature. Is this a problem?
Will my application be considered if I don't meet the Person Specification criteria?
Can I submit an application form without applying for a specific post?
When will I know if I have been successful? What is the timescale involved?
How do I get feedback on my application if I have been unsuccessful?
Is it possible to request a different interview date if I am unable to attend the published interview date?
I have completed my online application in full, but step 5 is showing as incomplete. What should I do?
I have not received the email to activate my account.

If your question has not been answered above, please contact us at jobs.help@ucb.ac.uk and we will endeavour to respond within one working day




Question: Who should I contact if I have a general enquiry?

Answer: Please either refer to the Application Form Guidance notes from the left hand menu or contact us at: jobs.help@ucb.ac.uk

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Question: Can I make a postal application?

Answer: We encourage applicants to use the online system to complete and submit applications for employment.  However, we do accept postal applications provided that they are received within the published deadline.  Applications may also be hand delivered to the main reception (click here for directions to Summer Row). 

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Question: Do you accept CVs in place of an application form?

Answer: No.  Please complete the UCB job application form.

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Question: May I submit a CV in addition to the UCB job application form?

Answer: No.  All information should be detailed on the UCB application form.

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Question: How do I submit an application for more than one job?

Answer: If you wish to apply for more than one job, you need to complete separate application forms for each specific job to make sure that each application addresses and reflects the Person Specification for the job.  You are able to do this conveniently online by clicking the Edit Your Application link from the left menu.

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Question: Will I receive confirmation that my application has been received?

Answer: If you submit an application online, you will receive an email confirming that your form has been sent.

If you submit an application by post/hand, we will only be able to provide confirmation of receipt if you supply a stamped addressed postcard, quoting the reference number of the post for which you are applying, which we will return to you.

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Question: What is the latest time that my job application will be accepted?

Answer: The deadline for applications is midday on the published closing date, unless stated otherwise.  Applications received after this time will not normally be considered.

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Question: What are cookies used for on this website?

Answer: Please note that logging into this website will set a number of cookies on your computer. A cookie is data stored on your computer relating to your web browsing. The UCB Sign-In Point only uses cookies to maintain your logged in status. University College Birmingham tries to keep the number of cookies required to a minimum. You will be explicitly informed when we try to set a cookie that is not related to our login process. Cookies are required for this login process for your security. For more detailed information on cookies please visit the AllAboutCookies website. Also, please remember to click the logout link when you have finished your session on this site.

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Question: I cannot locate the option to submit my application. What should I do?

Answer:

If you cannot see the "Submit Application" button on step 5 of the online system, please follow the steps below:
  • Return to the home screen
  • Identify the job you wish to apply for and click to "View full details"
  • Click on the link to "Apply for this job"
  • Return to step 5 of the online application and you should now see the "Submit Application" button at the foot of the page
  • Tick the box to agree to the Terms and Conditions
  • Click the "Submit Application" button

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Question: If I submit an application electronically I am not able to add a signature. Is this a problem?

Answer: No. If you are successfully appointed, we may ask you to sign your printed application form.

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Question: Will my application be considered if I don't meet the Person Specification criteria?

Answer: Your application will be considered by a shortlisting panel who will review it against the Person Specification.  If you do not meet (or if you fail to demonstrate that you meet) the Person Specification criteria, the panel will not be able to shortlist you.

For further information, please contact the Personnel Unit on 0121 604 1000 ext. 2236/2328/2350.

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Question: Can I submit an application form without applying for a specific post?

Answer: We are unable to accept speculative applications.  When you apply it must be for a specific post that is currently being advertised.  We are unable to keep any such applications on record.

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Question: When will I know if I have been successful? What is the timescale involved?

Answer: In most cases, if you have not heard from us within one week of the first interview stage, please assume that your application has not been successful.  Feedback to those applicants who are unsuccessful at the shortlisting stage will be given, if requested.

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Question: How do I get feedback on my application if I have been unsuccessful?

Answer: Please contact the Personnel Unit on 0121 604 1000 ext. 2236/2328/2350.

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Question: Is it possible to request a different interview date if I am unable to attend the published interview date?

Answer: It is not normally possible to rearrange interview dates as all interviews involve a selection panel, who will have been made aware of the dates in advance.

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Question: I have completed my online application in full, but step 5 is showing as incomplete. What should I do?

Answer:

If you have completed all of the required fields and step 5 is still showing as incomplete, you may need to complete the following steps in order to submit your application:
  • Return to the home screen
  • Identify the job you wish to apply for and click to "View full details"
  • Click on the link to "Apply for this job"
  • Return to step 5 of the online application and you should now see the "Submit Application" button at the foot of the page
  • Tick the box to agree to the Terms and Conditions
  • Click the "Submit Application" button

If you are still unable to submit after following these steps, please contact: jobs.help@ucb.ac.uk

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Question: I have not received the email to activate my account.

Answer: Before contacting the recruitment team, please check your junk email box as the activation email may have defaulted to this area.

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University College Birmingham, Summer Row, Birmingham, B3 1JB, United Kingdom
Telephone: +44 (0)121 604 1000