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Job Details

Ref Job Title Salary Contract Type Closing Date Support/Academic/Management
S361 e-Learning Support Advisor £24,715 - £25,285 per annum Permanent, Full-time 02-06-2023 12 Midday Support

An exciting opportunity has arisen for creative and enthusiastic champions of technology to enhance the learning experience of students at UCB.

As a member of the DICE team, you will take a proactive role in the promotion and support of the university’s virtual learning environment and other learning technologies.  This will include working closely with academic departments and demonstrating a high level of customer service to ensure that staff and student queries are resolved swiftly and efficiently.

The successful candidate will demonstrate:

·       A good knowledge of technology-enhanced learning

·       The ability to use e-Learning software.

·       Excellent communication and customer service skills

·       The ability to work collaboratively as part of a team

·       An understanding of the importance of the student experience

So if you are looking to join a growing team and develop your skills in e-Learning this is the role for you!! 


  • Generous allocation of annual leave
    • 26 days’ paid leave per year
    • 12 Bank Holidays & Concessionary Days
  • Excellent Local Government Pension Scheme
    • Employer Contribution  – 20.9%
  • Subsidised private healthcare provided by Aviva including a Digital GP Service
  • Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
  • Annual health MOTs with our Registered Nurse
  • Excellent staff development opportunities including professional qualification sponsorship
  • A variety of salary sacrifice schemes including car, technology and cycle. 
  • Heavily-subsidised on-site car parking in central Birmingham
  • Hybrid working opportunities
  • Free on-site gym membership
Standard information:

Closing Date - Friday 2 June 2023 at midday 

UCB is an equal opportunities employer.

University College Birmingham is proud to have been voted UK University of the Year in the prestigious 2022 Whatuni Student Choice Awards. We are also the best university for Student Support. The awards are voted for by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students.

UCB has a unique collaborative partnership with the University of Warwick - Ranked sixth in the 2022 Guardian League Tables and named the runner-up in the Times University of the Year 2022 and the Times University of the Year 2022 for Teaching Quality.

You may need to obtain permission to work in the UK if you don’t already have the unrestricted right to work in any role. There are various types of visa which include the right to work. You can check if you need a UK visa using the Government’s online tool and find information about UK visa routes and the eligibility criteria that must be met for each route Work in the UK - GOV.UK (www.gov.uk)All staff are required to prove their right to work in the UK before they start work.

All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.  

Click here for job description and person specification

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