An exciting opportunity has arisen for a passionate and enthusiastic e-learning Apprentice at UCB. 

Working within the busy Technology Team, you will provide first line support to staff and students by responding to incoming e-learning queries and will also be able to assist in e-learning projects across the University.

Alongside gaining valuable work experience, you will be supported to achieve a Level 2 Customer Service Practitioner apprenticeship. 

The successful candidate will demonstrate a positive and hardworking approach, and enjoy working both independently and collaboratively as part of a dedicated team. An interest in emerging technologies is essential. 

Benefits for Apprentices include 38 days’ paid leave per year and excellent professional development opportunities. 

Contract: Fixed term apprenticeship (15 months) 

Apprenticeship details: The successful candidate will be supported to achieve a L2 Customer Service Practitioner apprenticeship. 

How to apply: Applications should comprise a CV with an accompanying letter (approx. 2 sides of A4 size 11 font) expressing how you meet the essential requirements of the role. 

Email to: recruitment@ucb.ac.uk 

Closing date: Friday 26 February 2021 at midday 

Interview date: TBC