Login to your account
Forgotten your login details?
Image highlighting text on cookie usage on this sitePlease be aware that logging into this website will set a number of cookies on your computer. Click this link to find out more.


Job Details

Ref Job Title Salary Contract Type Closing Date Support/Academic/Management
S140 Receptionist £18,009 p.a. (pro rata for part-time positions) Full and part-time contracts available 14-05-2021 12 Midday Support
UCB is looking to recruit a team of highly motivated, customer-focused Receptionists to provide the first point of contact for students and visitors entering our City Centre campus buildings; ensuring a positive and welcoming experience. 

The role of Receptionist will involve engaging with students, staff and visitors on a daily basis; being able and equipped to respond effectively to a range of enquiries, both in person and remotely. 

The successful candidates will demonstrate: 
  • An understanding of the needs of students and the importance of a positive student experience. 
  • Outstanding communication skills. 
  • Proficient IT skills with the ability to use online tools to respond efficiently and effectively to enquiries. 
  • A professional approach. 
  • Relevant prior experience in a similar role. 
  • Strong team working approach.
Post-holders will form part of the Student Services team, who are at the forefront of supporting our vibrant and diverse student population.

To meet the needs of the University, a range of working patterns are available (including full and part-time contracts). Applicants should be prepared to work flexibly across the service, including a willingness to work across campus buildings and provide cover (which may include evenings/weekends) as required. 

Staff benefits include 38 daysí paid leave per year (pro rata for part-time post-holders), excellent staff development opportunities, pension scheme and private healthcare policy.

UCB particularly welcomes applications from Black, Asian and Minority Ethnic candidates. 

Note for applicants: 

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Contract: Full and part-time contracts available. Please express your preference and availability clearly within your application. All post-holders will be expected to work flexibly across the service, which may include evenings and weekends. 

Closing date: Friday 14 May 2021 at midday 

Interview date: TBC 

Click here for job description and person specification

Apply for this job  

Latest Vacancies
Technology Apprentice (IT)
An exciting opportunity has arisen for a...
Technology Apprentice (e-Learning)
An exciting opportunity has arisen for a...
Librarian (E-Resources and Systems)
UCB are looking to recruit an enthusiast...
eLearning Developer
An exciting opportunity has arisen for a...
Sign up and start applying
To create an account is simple and easy.

For further information please contact our Human Resources department on 0121 604 1000 ext 2350
Copyright © University College Birmingham
University College Birmingham, Summer Row, Birmingham, B3 1JB, United Kingdom
Telephone: +44 (0)121 604 1000